All returns, or exchanges MUST be authorised by our customer service team BEFORE goods are returned.
The most cost-effective way to return or exchange an item is for you to return post the item or bring it in store. Returns or exchanges must be returned to us within 14 days of acknowledgement of return or exchange from customer service.
All non-warranty items returned for refund or exchange must be returned in the original condition with tags attached. Any packaged goods must be returned with the packaging in its original condition or your return may not be accepted.
Please ensure all items are in new & resaleable condition with enough packing to avoid your return being damaged. Any item returned to us damaged or in an unsaleable condition will not be refunded and will be returned to the customer at the customers’ expense.
In the case of an exchange item the buyer is also responsible for paying the freight of the exchange item.
Return and Refund Policy
Terms of return - 14 Days
State of return - Unopened or Damaged
Reason for return - Damaged or wrong product
Process for return - Please email us for more details
Process of refund - Payment will be made up return of item
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